Please access https://capital.ns.medcity.net during any
downtime to access the HCA network.
hCare Access - Help Guide
Minimum system requirements for hCare Access
Windows
For full functionality on Windows XP, .NET 2.0 SP 1 - 3.5 is required.
- Supported Windows Operating Systems:
- Windows 7 (32-bit and 64-bit)
- Windows Vista (32-bit and 64-bit)
- Windows XP (32-bit and 64-bit)
- Browsers:
- Internet Explorer Version 6.0 - 8.0
- Mozilla Firefox Version 1.0 - 3.0+
- Google Chrome Version 9.0+
- Safari Version 4.0+
Mac
For full functionality on Windows XP, .NET 2.0 SP 1 - 3.5 is required.
- Supported Mac Operating Systems:
- OS X Version 10.4 or higher (Intel- & PowerPC-based) 32-bit and 64-bit
- Browsers:
- Mozilla Firefox Version 1.0 - 3.0+
- Google Chrome Version 9.0+
- Safari Version 4.0+
iPad
For full functionality on Windows XP, .NET 2.0 SP 1 - 3.5 is required.
- Supported Mac Operating Systems:
- Apple iOS version 4.2.1 or higher
- Browsers:
- Safari
Help Guide
Visit our Help Guide for assistance.
If you can't find your answer in the Help Guide, please contact the Service Desk at 804-549-5901 or Toll-Free at 866-671-1709 if you need assistance.